Let me begin by saying that I know many superb senior executives who have risen to top leadership not only by virtue of their technical excellence and work ethic, but also because of their capacity to inspire others. These highly intelligent leaders know that retaining talent should be a high priority, and the vast majority of executives strive to create a culture that encourages commitment to the organization. Nonetheless, I know some who manage in a bubble.

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If you want to build a sky scraper, don’t start by buying a hammer.

The head of HR for a small regional bank called wanting to know the names of the evaluation tools I use to assess leadership.

“Why would you like to know?”

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